30-day recovery trial

Last updated: January 2026

Use your PULSE for 30 days. Try it pre-workout, post-workout, after long flights, before bed. If it doesn't earn a spot in your bag, send it back for a full refund. No restocking fees. No return shipping cost. No "you had to use it twice a day" gotchas. Just an honest trial.

How to start a return

1. Email returns@pulserecovery.co with your order number.
2. We send you a prepaid return label within 1 business day.
3. Drop the package at any USPS, UPS, or FedEx location.
4. Refund hits your original payment method within 3–5 business days of us receiving the package.

What qualifies

• Returned within 30 calendar days of delivery
• Gun, charging cable, and at least 2 attachment heads returned (case optional)
• One refund per household per 12 months

Damaged or defective on arrival

If your PULSE arrives broken, doesn't power on, or the motor sounds wrong, email us within 7 days of delivery with a short video. We'll ship a replacement before you return the original.

Warranty claims

PULSE comes with a 2-year limited warranty on the motor and electronics. If something fails outside the 30-day return window but inside the warranty period, email warranty@pulserecovery.co with your order number and a description. We'll repair or replace at no cost.

International returns

We accept returns from any country. International customers are responsible for return shipping. Once we receive the package, the refund processes the same way.